What we do

With all services working side by side - strategic marketing, creative design, public relations and digital marketing – Merchant has developed one of the most expert teams of healthcare marketing professionals in the UK.  

Our teams work collaboratively from the initial brief to the final results to ensure that your campaign is truly integrated and delivers direct business results.

How we work

We look at your business as healthcare marketing experts, objectively and with fresh eyes and in partnership with you, we will identify the most effective strategy to deliver your desired results.

Our solution neutral planning means we have no vested interest in recommending one service over another - so the outcome will be right for you....

Read more

Marketing and Design

Having been immersed in the healthcare industry every day for over 15 years, we have a genuine knowledge advantage over generalist marketing agencies.  You won’t be paying us to learn how patient choice will affect you, to study the latest healthcare marketing and advertising regulations, to understand your referral processes, or to know what a model posing as a consultant should be wearing!

Our aim is to work in close partnership with you to understand quickly your business, your ambitions and your challenges to ensure that we develop the right marketing strategy to deliver you a return on investment...

Read more

Public Relations

Over the last two years healthcare has become the fastest growing topic in terms of column inches and air time in the media.  We have excellent relationships with editors and health correspondents from the national and local media whether they work for online, TV, radio, professional journals, tabloids or broadsheets.

We have a proven track record of delivering extensive media coverage for our clients so whether you are looking to target your local newspaper, Pulse or The Daily Mail we know how to get your story promoted....

Read more

Digital

The fast-paced evolution of digital communication is not only an exciting marketing channel to work with but has significantly opened up the world of healthcare.   

Patients, GPs, consultants and stakeholders are able to readily gain access to up to date information.  Social networks are providing strong platforms for help, support and advice outside of the professional services.  You can cost-effectively reach your niche audiences with highly targeted messages and easily measure the effectiveness.  Conferences are being replaced with webinars with live polls and immediate feedback....

Read more

Our work

Read more about our recent healthcare work.

Read more

New business win

Merchant Healthcare marketing wins City and Hackney PCT's website design project

Read more